Tuesday, November 27, 2007

Email's Friendly Fire - WSJ.com

Until recently, Mukesh Lulla, president of a networking and security-software company called TeamF1 Inc., spent so much time sorting through emails he received each day that he barely had time to run his business.

"I probably had the highest email load in the company," says Mr. Lulla, who was getting 300 to 400 messages daily -- not counting annoying spam. So a few months ago he downloaded a new software product from a company called ClearContext Corp. that automatically sends some noncritical messages into folders so he doesn't have to see them right away. He can forward other messages to subordinates and receive notifications later if they don't respond. Now "entire conversations automatically go somewhere where I don't see them, until I want to see them," says Mr. Lulla, who says he mentioned the program to others.
Email's Friendly Fire - WSJ.com

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