From Wikinomics to Government 2.0

Information Age - WSJ.com: "You don't need to have a Facebook account, or to have edited a Wikipedia entry, to understand that the Web is in another highly disruptive period. Online tools under the rubric Web 2.0 are changing how information flows, with social networks letting people communicate directly with one another. This is reversing the top-down, one-way approach to communications that began with Gutenberg, challenging everything from how bosses try to manage to how consumers make or break products with instant mass feedback"