Social-networking tools fuel business opportunities -- Washington Technology

Social-networking tools fuel business opportunities -- Washington Technology: "However, introducing social media and building a collaborative culture around it can create hurdles for many companies. “Change management and communication are critical,” Smith said, adding that companies need to shift from thinking that whoever has the most information has the power to thinking that whoever has the most connections and can bring people together has the power. “This is really transforming how organizations look at information.”"